top of page
LOGO ANIM Live 2022-23.png
Icon notifications.png


Send and/or schedule your own instant messages. These messages appear as text messages on your customers' phones

PUSH notifications are the best way to effectively communicate with your customers. A PUSH notification is displayed like an SMS on your customers' mobiles, with an audible alert.

ANIM Live is constantly evolving, here is the list of functions that will be added soon:
• Programming and automation of  notifications

• Automatic translation

1. connexion

1. Send push notification

1. Choice of date

Choose a date. The choice of the date is essential so that your message is sent to the right people. Example: if I choose today, my message will be sent only to customers whose date today is included in their dates of stay. If I want to send a message to customers next week, then I have to select the start date of next week.

Capture d’écran 2022-03-31 à 10.27.13.png
Flèche eco_edited_edited_edited.png

2. Choice of activity or age group

Choose an activity session you want to send a message about. If your message is not related to an activity, choose any activity associated with the age range your message concerns. Open the list of participants by clicking on the session. On the list of participants, click on the menu located to the right of the "search"

Capture d’écran 2022-04-02 à 12.59.03.png
Flèche eco_edited_edited_edited.png

3. Choose "Send notification"

Capture d’écran 2022-04-16 à 09.46.46.png
Flèche eco_edited_edited_edited.png

4. Post Templates

All messages you have already sent are stored here. To save time, you can reuse a message by modifying it or not for your new sending. 

Capture d’écran 2022-04-16 à 10.07.52.png
Flèche eco_edited_edited_edited.png

5. Recipient

Now choose who your message will be sent to.  

Capture d’écran 2022-04-16 à 10.19.13.png

Registered holidaymakers (present or not) = all registered customers at the selected session

Registered and absent vacationers = all clients who were absent from the selected session

Vacationers present or gone =all customers who took part (= indicated "present" or "left" by the organizer), registered or not, absentees not included.

Vacationers registered, present or gone  =all clients registered for the session, including absentees.

Vacationers neither registered, nor present, nor gone  =all customers of the age of the activity, who are neither registered nor absent and who did not participate in the session  (= not indicated "present" or "left" by the host)

All vacationers  eligible for the activity = all customers of the age of the activity. The criteria "registered", "present", "absent" are not taken into account.

⚠️ Reminder: registered and absent customers (= not indicated "present" or "left" by the facilitator) are automatically indicated "ABSENT" at the end of the session. If no participant is indicated "present" or "left" by the host, then none of them will be indicated "ABSENT" .

The number of customer accounts and languages spoken are indicated according to the type of recipient selected. You therefore know how many notifications will be sent as well as to how many different nationalities, and you will therefore know whether it is necessary to translate your message or not.

Capture d’écran 2022-04-16 à 10.58.19.png
Flèche eco_edited_edited_edited.png

6. Choice of message language

Select the language of your choice. The most represented language is selected by default. For each language, the number of customer accounts concerned is indicated, no need to translate into all languages!

Capture d’écran 2022-04-16 à 11.07.49.png
Flèche eco_edited_edited_edited.png

7. Your message

Write a title and a message in the selected language. 

Capture d’écran 2022-04-16 à 11.21.40.png
Flèche eco_edited_edited_edited.png
Flèche eco_edited_edited_edited.png

😉 TIP: Copy/paste Emoji and/or Symbols to improve your layouts and highlight your important information!

Windows: hold down the “windows” and “.”

➠ Mac: hold the "cmd", "ctrl" and "space" keys

8. Translations

Select another language then add your translated title and message.

Capture d’écran 2022-04-16 à 11.26.22.png
Flèche eco_edited_edited_edited.png
Flèche eco_edited_edited_edited.png
Flèche eco_edited_edited_edited.png

9. Untranslated languages

If you do not want to translate your message into all the recipients' languages or if one or more languages are not represented here, you can indicate the language that will be sent instead.

Capture d’écran 2022-04-16 à 11.32.05.png
Flèche eco_edited_edited_edited.png

10. Send notification

Click on the "SEND" button and the message will be instantly sent to the people selected. Your customers receive this message on their mobiles in the form of a "PUSH Notification" with an audible alert, like an SMS. 

Capture d’écran 2022-04-16 à 11.37.56.png
Flèche eco_edited_edited_edited.png

⚠️ If you click "Cancel", the message is not saved

11. Client side

Your customers  receive your messageson their mobiles in the form of "PUSH Notification" with a sound alert, like an SMS.  They can find the log of all the notifications received, on their personal account, on the "messages" page.

Icon notifications.png

ℹ️ Several members of the same family(or group)  can connect on different mobiles with the same customer account. In this case, all connected mobiles will receive notifications at the same time.

⚠️ For customers to receive PUSH notifications, you must:

  • That they have installed the ANIM Live mobile app on their mobile

  • That they have logged in at least 1x on their personal account

  • Have notifications turned on

  • That the client's stay dates match the date chosen to create the notification

  • That at least 1 participant matches the criteria of the selected recipients (= age group + "Recipient" criterion)

2. notification list

Capture d’écran 2022-04-16 à 12.42.15.png

Find the log of all notifications sent.

Open the list of participants by clicking on an activity session. On the list of participants, click on the menu to the right of "search" and choose "Notifications sent"

Capture d’écran 2022-04-02 à 12.59.03.png
Flèche eco_edited_edited_edited.png
Flèche eco_edited_edited_edited.png
Capture d’écran 2022-04-16 à 12.42.36.png
Flèche eco_edited_edited.png
bottom of page